CANCELLATIONS / COLLECTIONS / RETURNS

In the event that any of the products in your order are incorrect, missing or damaged, please let us know immediately by emailing us at info@lekkerwines.co.uk

We want to make sure you are as happy as can be with our products and service. Wine can very occasionally be faulty so please tell us immediately and we will assist you with any issue you may experience.

We always aim to reimburse you within 7 days from the date you have notified us of any issue. However, we may need the goods collected by our courier, returned to us and inspected.

If you change your mind, and wish to cancel your order after it arrives, you may do so within 30 days from receiving the wine, provided the bottles are unopened, intact and in their original packaging (which must still be in its original condition). You will be responsible for costs of delivering the products back to us, and we recommend that you send them back to us in the original pulpsafe packaging to minimise the chance of breakages.

Email us on info@lekkerwines.co.uk if you have any queries